Gratitude at Work

Thanks in large part to University of California at Davis professor Robert Emmons, the field of “Positive Psychology” has grown by leaps and bounds since the early 2000s.1 Positive Psychology is the scientific study of gratitude and its benefits, in fields ranging from anatomy to sociology, affecting both the quality and the length of a…

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The Ripple Effect

I heard years ago of a national study that showed on average, people share a piece of bad news eleven times, but they share good news only four times. In other words, people tell others almost four times more about a faulty product, poor service or failed expectations than they do about receiving a kindness,…

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